The result of VIN checking process for VIN 1FMRU17L51LB41255

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1FMRU17L51LB41255

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Sale Date: 2014-09-26. Odometer: 186700 miles. Price: $4200.
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Model Year2001
MakeFord
ModelExpedition
Trim LevelEddie Bauer 2WD
Manufactured inUNITED STATES
Production Seq. NumberB41255
Body StyleSPORT UTILITY 4-DR
Engine Type5.4L V8 SOHC 16V
Transmission-short4A
Transmission-long4-Speed Automatic
DrivelineRWD
Tank26.00
Fuel Economy-city13 - 16
Fuel Economy-highway18 - 21
Anti-Brake System4-Wheel ABS
Steering TypeRecirc
Front Brake TypeDisc
Rear Brake TypeDisc
Turning Diameter40.40
Front SuspensionInd
Rear SuspensionLive
Front Spring TypeCoil
Rear Spring TypeCoil
Tires275/60R16
Front Headroom39.80
Rear Headroom39.80
Front Legroom40.90
Rear Legroom38.90
Front Shoulder Room63.90
Rear Shoulder Room64.40
Front Hip Room61.50
Rear Hip Room62.30
Interior TrimMedium Graphite | Medium Graphite Leather | Medium Parchment | Medium Parchment Leather
Exterior ColorBlack Clearcoat | Dark Torreador Red Clearcoat Metallic | Estate Green Clearcoat Metallic | Laser Red Tinted Clearcoat | Medium Wedgewood Blue Clearcoat Metallic | Oxford White Clearcoat
Curb Weight-automatic4965
Curb Weight-manualNo data
Overall Length204.60
Overall Width78.60
Overall Height74.30
Wheelbase119.10
Ground Clearance7.50
Track Front65.40
Track Rear65.50
Cargo Length50.90
Width at Wheelwell52.00
Width at Wall57.00
DepthNo data
Standard Seating8
Optional Seating7
Passenger VolumeNo data
Cargo Volume20.50
Standard Towing5800
Maximum Towing8100
Standard Payload2035
Maximum Payload2035
Standard GVWR7000
Maximum GVWR7000
Basic-duration36
Basic-distance36,000
Powertrain-duration36
Powertrain-distance36,000
Rust-duration60
Rust-distanceUnlimited
MSRP$36,705
Dealer Invoice$32,411
Destination ChargeNo data
Child Safety Door LocksStd.
Locking Pickup Truck TailgateN/A
Power Door LocksStd.
Vehicle Anti-TheftN/A
4WD/AWDN/A
ABS BrakesStd.
Automatic Load-LevelingN/A
Electronic Brake AssistanceN/A
Limited Slip DifferentialOpt.
Locking DifferentialN/A
Traction ControlN/A
Vehicle Stability Control SystemN/A
Driver AirbagStd.
Front Side AirbagOpt.
Front Side Airbag with Head ProtectionN/A
Passenger AirbagStd.
Side Head Curtain AirbagN/A
Second Row Side AirbagN/A
Second Row Side Airbag with Head ProtectionN/A
Electronic Parking AidOpt.
First Aid KitN/A
Trunk Anti-Trap DeviceN/A
Keyless EntryN/A
Remote IgnitionN/A
Air ConditioningStd.
Separate Driver/Front Passenger Climate ControlsN/A
Cruise ControlStd.
TachometerStd.
Tilt SteeringStd.
Tilt Steering ColumnN/A
Heated Steering WheelN/A
Leather Steering WheelN/A
Steering Wheel Mounted ControlsN/A
Telescopic Steering ColumnN/A
Adjustable Foot PedalsN/A
Genuine Wood TrimN/A
Tire Pressure MonitorN/A
Trip ComputerN/A
AM/FM RadioStd.
Cassette PlayerStd.
CD PlayerStd.
CD ChangerN/A
DVD PlayerN/A
Voice Activated TelephoneN/A
Navigation AidN/A
Second Row Sound ControlsN/A
SubwooferN/A
Telematics SystemN/A
Driver Multi-Adjustable Power SeatStd.
Front Cooled SeatN/A
Front Heated SeatOpt.
Front Power Lumbar SupportN/A
Front Power Memory SeatN/A
Front Split Bench SeatN/A
Leather SeatStd.
Passenger Multi-Adjustable Power SeatN/A
Second Row Folding SeatN/A
Second Row Heated SeatN/A
Second Row Multi-Adjustable Power SeatN/A
Second Row Removable SeatN/A
Third Row Removable SeatN/A
Cargo Area CoverN/A
Cargo Area TiedownsN/A
Cargo NetOpt.
Load Bearing Exterior RackStd.
Pickup Truck Bed LinerN/A
Power SunroofOpt.
Removable TopN/A
Manual SunroofOpt.
Automatic HeadlightsN/A
Daytime Running LightsN/A
Fog LightsN/A
High Intensity Discharge HeadlightsN/A
Pickup Truck Cargo Box LightN/A
Running BoardsN/A
Front Air DamN/A
Rear SpoilerN/A
Skid PlateN/A
Splash GuardsOpt.
Wind Deflector for ConvertiblesN/A
Power Sliding Side Van DoorN/A
Power Trunk LidN/A
Alloy WheelsOpt.
Chrome WheelsN/A
Full Size Spare TireStd.
Run Flat TiresN/A
Steel WheelsN/A
Power WindowsStd.
Electrochromic Exterior Rearview MirrorN/A
Glass Rear Window on ConvertibleN/A
Heated Exterior MirrorN/A
Electrochromic Interior Rearview MirrorN/A
Power Adjustable Exterior MirrorN/A
Deep Tinted GlassN/A
Interval WipersN/A
Rain Sensing WipersN/A
Rear Window DefoggerStd.
Rear WiperN/A
Sliding Rear Pickup Truck WindowN/A
Tow Hitch ReceiverN/A
Towing Preparation PackageOpt.

Recalls

#DEFECT SUMMARYCONSEQUENCE SUMMARYCORRECTIVE SUMMARYRECALL NOTES
1VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
2VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE INFLATOR CANISTER IN THE DRIVER AIR BAG MODULE MAY HAVE AN INADEQUATE WELD NEAR THE IGNITER.IN THE EVENT OF A VEHICLE CRASH, THE DRIVER AIR BAG MAY NOT DEPLOY AS INTENDED, POTENTIALLY RESULTING IN REDUCED OCCUPANT PROTECTION, OR A BURN INJURY.DEALERS WILL INSTALL A DRIVER AIR BAG MODULE. OWNER NOTIFICATION BEGAN MARCH 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
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
4VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE AFFECTED EXPEDITION/NAVIGATOR OWNER GUIDES DO NOT IDENTIFY THE LOCATIONS OF SEATING POSITIONS EQUIPPED WITH TETHER ANCHORAGES, AND DO NOT PROVIDE INSTRUCTIONS FOR SECURING CHILD SEATS TO THESE TETHER ANCHORAGES. THE F150 SC OWNER GUIDES DO NOT PROVIDE THE PROCEDURE FOR SECURING CHILD SEATS TO THE TETHER ANCHORAGES. THE TAURUS/SABLE OWNER GUIDES DO NOT IDENTIFY THE CENTER REAR SEATING POSITION AS HAVING LATCH COMPATIBLE LOWER ANCHORAGES.IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.OWNERS WILL BE PROVIDED WITH OWNER GUIDE INSERTS REVISED TO PROVIDE THE REQUIRED INFORMATION, AND INSTRUCTIONS FOR AFFIXING THESE INSERTS TO THEIR OWNER GUIDES. CUSTOMERS WILL ALSO BE ADVISED THAT IF THEY PREFER, THEIR DEALER WILL AFFIX THE INSERTS TO THEIR OWNER GUIDES.OWNER NOTIFICATION BEGAN MARCH 6, 2001. OWNERS WHO DO NOT RECEIVE THE FREE LABEL AND INSTALLATION INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
5VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01 MERCURY GRAND MARQUIS BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01. LINCOLN TOWN CARS BUILT AT WIXOM ASSEMBLY PLANT FROM 3/27/00 - 5/30/01. LINCOLN NAVIGATORS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01. FORD WINDSTARS BUILT AT OAKVILLE ASSEMBLY PLANT FROM 3/23/00 - 5/30/01. FORD RANGERS BUILT AT TWIN CITIES PLANT FROM 3/28/00 - 5/30/01, AND ALSO AT THE EDISON PLANT FROM 3/13/00 - 5/25/01. FORD F-150 TRUCK BUILT AT NORFOLK PLANT FROM 4/18/00 - 5/25/00; AT ONTARIO PLANT FROM 5/10/00 - 5/28/01; AT KANSAS CITY PLANT FROM 9/11/99 - 5/25/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/9/01. FORD SUPER DUTY F-250, F-350, F-450, AND F-550 TRUCKS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 5/27/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/19/01. FORD EXCURSIONS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 10/2/00. FORD EXPEDITIONS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01.IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE OCCUPANT PROTECTION, INCREASING THE RISK OF PERSONAL INJURY TO THE SEAT OCCUPANT.DEALERS WILL INSPECT THE FRONT OUTBOARD SEAT BELT BUCKLES AND IF THE BUCKLE FAILS THE INSPECTION PROCESS, IT WILL BE REPLACED. OWNER NOTIFICATION BEGAN JULY 25, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
6CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 331-1129L-ASN AND 331-1129R-ASN, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 28, 2006. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.THIS RECALL ONLY PERTAINS TO AFTERMARKET REPLACEMENT EQUIPMENT AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
7CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.THIS RECALL ONLY PERTAINS TO UFI FILTERS USA (PUROLATOR) AFTERMARKET FUEL FILTERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
8CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASHAAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.THIS RECALL ONLY PERTAINS TO AAI MOTORSPORTS AFTERMARKET LAMPS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES.FOR MORE INFORMATION ON THE LAMP MODEL NUMBERS, CLICK ON DOCUMENT SEARCH AND VIEW DOCUMENT TITLED "LAMP MODEL NUMBERS."CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
9ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.A FIRE AT THE SWITCH COULD OCCUR.BY LETTER DATED SEPTEMBER 12, 2005, OWNERS WERE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. OWNERS WHO HAVE HAD THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED THAT PARTS WILL BE AVAILABLE AND ADVISED TO MAKE AN APPOINTMENT TO RECONNECT THE SPEED CONTROL BEGINNING IN FEBRUARY 2006. OWNERS WHO DID NOT HAVE THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED TO HAVE THEIR SYSTEM REMEDIED BEGINNING IN FEBRUARY 2006. OWNERS ARE URGED TO AVAIL THEMSELVES OF THE FREE DISCONNECT SERVICE AS SOON AS POSSIBLE BECAUSE OF THE SIGNIFICANT RISK OF FIRE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017 AND 06V286)FORD RECALL NO. 05S28.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
10CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT. THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE. DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).